Receptionist
Locations: Rochester
Job Duties:
The Receptionist will be responsible for completing the following job duties. Greet clients and visitors as they enter the door with direct eye contact and a friendly, pleasant attitude
- Answer phones promptly in a professional manner and routing calls as necessary
- Complete monthly office supply inventory and place supply orders for all offices
- Help maintain workplace security by issuing and collecting visitor badges as necessary
- Maintain the schedule for the conference rooms in the building
- Sorting mail and distributing it to employee mailboxes
- Oversee the shipping of packages and managing costs associated with shipping
- Make copies of documents that clients bring in for a Loan Officer or Processor
- Assigning new phone leads or walk-ins to Loan Officers
- Creating new borrower packets for the Loan Officers
- Stock coffee and supplies in the main lobby area
- Prepare and clean reception/lobby area and personal workstation daily
- Assist Loan Officers with emails, scanning, mailings as needed
- Training as needed
Education:
- A high school diploma or GED is required
Experience:
- Previous experience as a receptionist is preferred but not necessary
Skills:
- Customer service skills
- Time management skills
- Written communication skills
- Verbal communication skills
- Team player
- Multi-tasking
- Detail orientated
- Organizational skills
- Problem solving skills
- Independent Judgement
Equipment:
The following equipment is used daily by the Receptionist and provided by Premium Mortgage.
- Computer
- Phone
- Printer/copier/fax machine
- Postage Meter
- Excel and word programs
- Encompass software
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
